Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, billing address, phone number, payment information, and other relevant data.
Non-Personal Information: We also collect non-personal data, such as your IP address, browser type, and usage data to improve the functionality of our website and track how visitors interact with it.

2. How We Use Your Information

We use the information we collect to:

Process Orders: To fulfill your orders, process payments, and send you order updates.
Customer Support: To respond to inquiries, resolve issues, and provide support.
Improve Our Services: To analyze website usage, improve user experience, and develop new products or services.
Marketing Communications: If you opt-in, we may send you promotional emails, newsletters, and product updates. You can unsubscribe at any time.

3. Data Protection

We take the protection of your personal data seriously. We use industry-standard encryption to secure your personal information during transmission (e.g., through SSL certificates) and take measures to prevent unauthorized access or misuse of your data.

4. Sharing of Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share information with third-party service providers in the following cases:

Payment Processors: To process payments securely.
Shipping Companies: To deliver products to your address.
Legal Requirements: If required by law, we may disclose your personal data to authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that store information about your preferences. You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

Access: Request a copy of your personal data.
Rectify: Correct any inaccurate or incomplete information.
Delete: Request the deletion of your personal data (subject to certain exceptions).
Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. After that, we will securely delete or anonymize your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Frosty Forge

Email: frostyforge@outlook.com